Grow Your Practice by Asking Clients to Leave

Interesting post on the Church Marketing Sucks blog titled "Grow Your Church by Asking People to Leave."  It is a point I've made before: your practice is often far healthier if you stop serving clients you don't want to (and who are often unhappy with your service anyway).  From the post:

Craig gives an example where he preached on the church's vision trying to get everybody on board. If people weren't on board with the vision, he asked them to find another church. He even offered brochures from 10 other churches he knew and recommended. It was a serious challenge and 500 people ended up leaving. Most people would freak out at that thought. Not Craig:

The next week, we had about 500 new seats for people who could get excited about the vision. Within a short period of time, God filled those seats with passionate people. Many of those who left our church found great, biblical churches where they could worship and use their gifts.

Everybody won!

That's why I sometimes say, "You can grow your church by asking people to leave."

Craig focuses on making leaving a church a graceful option and a positive thing and not the bitter experience it often is.

I love it!

Comments

[Paul Jacobson]

I agree. It makes sense for a client who is not happy with you or who is not the kind of client you want to work with to rather find an attorney who that client would work better with.

[Dave!]

I love it as a marketing idea for growing a firm. Not so sure about for *churches*. It seems pretty, well, not a very Christian thing to do...