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April 06, 2004



as a former Legalmatch employee, i advise you to stay away! this company is sleezy and slimey. they take advantage of lawyers, as well as their own employees.

run, don't walk.


Hello all, I am simply researching the current state of this company as I am contemplating pursuing a job opportunity as a sales rep. Seem to be very divided camps regarding opinions on the product, techniques, ethics, effectiveness, etc. Now that months have passed since the original 4/04 thread, just curious to hear if opinions re: the company have improved? Advertising is expensive with no guarantee of ROI, so why wouldnt this type of service have a premium pricetag too? Is it possibly just a whole new approach that one would be proud to represent? Appreciate any feedback. Thank you,

david brewster

"In fact, close to half of our attorney allocation managers have their J.D. and many have been in practice." !!

STATEMENTS LIKE THESE ILLUSTRATE THE LIES THE CEO OF THIS COMPANY ENGAGES IN....got to give him credit though, he knows what lawyers want to hear!!

Sam Adler

To Marty or any other Attorney,

I work in the Membership Department at LegalMatch and the reason that I am here is because one of my best friends is a very happy LegalMatch member (Criminal attorney in Redwood City, CA), having some of his best cases come from LegalMatch clients. In fact, he came by the office Friday for lunch, and said that he had to leave by 2:30 because he had 3 appointments that afternoon, all LegalMatch leads.

I've since brought on some incredible attorneys since then, all of who have been great to work with.

Rather than discussing rumors and information that seems to be heresay, I suggest giving me a call to discuss. I'd be more than happy to take some time to go through our process, our successes, and discuss our exponential growth both in case load, but also in management style at the company. I'm sure there are some unhappy customers out there, but that is true in any business. As in any customer facing company, typically it's only the unhappy ones who yell the loudest.

I'm available most days at our headquarters in San Francisco at 415-946-0820.

Sam Adler
Senior Membership Manager

Marty S.


It appears that individuals out there are skeptical about the service, as I was too prior to observing with my own eyes how this Lagalmatch service drastically transform and benefited two of my fellow attorneys’ practices.

Additionally, I have also observed another attorney who wanted to acquire and join the service being turned down by the LegalMatch stuff since he did not meet their allocation criteria and other ethical standard criteria. It seems that Legalmatch truly ensures that high standards and professionalism will be delivered via their service.
It was actually after I heard of that attorney being turned down by the service, that I gained much respect for the Legalmatch service!

Yes, Legalmatch did contact me initially (actually long time ago) via phone attempting to explain me about their service, and Yes I was bothered a bit, annoyed and a bit resentful.
However, it is now that I am looking to contact them for their service and willing to make the initial investment to get those same results I’ve seen other attorneys getting via Legalmatch(vs. phone ads, referral services, community relation…)

We often tend to resist new concepts that come our way and just dismiss them for being new and unique, even if they are truly revolutionary and highly beneficial. Many industries around us are constantly evolving, and it seems to me that we should embrace and encourage useful, revolutionary concept such as the one Legalmatch provides us.

I would recommend other attorneys prior to being turned down by their phone calls and other sale techniques, to really look into the dept and substance of what they are trying to offer us. I was one of the critics before, who is now making the step to embrace the benefits of this service…
Myself and many other attorneys, speaking to lately, are all of the view that this revolutionary, LegalMatch service is a true benefit to our industry. Believed it worth mentioning as food for thought!

-Marty S.

Randy Wells

In response:

In the early days of the dot.com existence, much was expected from the net. It has taken years to change habits of the American public. We now have literally thousands of clients coming to us each and every week in search of a competent attorney who is willing to take some time with a client prior to physically seeing them. I am sorry if our practice of helping people find attorneys is somehow offensive or deceptive to you.
We are the dominant space on the net, and our major focus is on helping people, not the attorneys.
We know if we truly provide service to the general public, then our attorneys will be happy.
Most other "models" on the net try to "sell the attorney" on some "future promise" of direct referral clients.
Our focus is on helping clients and giving them a choice of professionals. True, in the beginning stages, we had trouble getting enough traffic to support the model. I'm proud to say, that no longer is an issue. We are not a referral service by any means. Our attorneys, and our client's, names and contact information are kept confidential until the client chooses the attorney. The client's choice of representation is based on the attorneys response to the perceived problem, and the attorney profile page (which outlines background reference checks, and personal mission statement). This allows a level of scrutiny that some lawyers are not comfortable with. We know that legalmatch is not for every attorney. We applaud the attorneys that have recognized that the internet is here to stay, and that helping potential clients by a methodology of getting background checks and dialogue, is a meaningful service for the public.

Randy Wells
Vice President

Jay S. Goldenberg

I was early signup of LegalMatch based on their promising a money-back guarantee.
They came up with worthless cases.
At one point there was problem on my listing & I could contact nobody there -- repeated e-mails with no response. Then I lost my wallet & cards, had to cancel a card so the last few months weren't billed. They never contacted me to even clarify the billing.
Then when I wanted my money back they defended on the grounds I hadn't completed all payments!
They have been the subject of many discussions on Listserves. Though *they* talk of how good they are, I have yet to see an attorney report positive expeiences

David Giacalone

I admire your restraint in response to Randy Wells' mostly non-responsive email message. Since his non sequiturs and flawed reasoning are too obvious to warrant comment, I'll merely say that I hope this retired lawyer doesn't get a similar call from the LM folks.

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