« Mattering More to Your Clients | Main | Free Consultations Don't Work »

January 27, 2005

Two "Wrongs" can make a "Right"

David Batstone, in the Worthwhile blog, tells us to Make Promises We Can Keep.  One of his four tips:

Turn your mistakes into opportunities for invention. That is how Amazon.com CEO Jeff Bezos keeps his company on a creative edge. Bezos says that he reviews the Amazon site every Saturday and lists the 10 things that are “wrong,” and that sets his agenda for Monday morning. “Perfect people” are boring...and delude themselves about their imperfections.

I really like this idea.  Ten "wrong" things are a bit overwhelming for a small organization, but maybe two or three.  I think a perfect compliment to Bezos' method would be to identify three things that are "right" and take the week to make them incrementally better.

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d83451dc1d69e200d83458259269e2

Listed below are links to weblogs that reference Two "Wrongs" can make a "Right":

» Perfect People Are Boring from robhyndman.com
Via Matt Homann, some advice on seeing ourselves realistically, and learning from mistakes. [Read More]

Comments

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been saved. Comments are moderated and will not appear until approved by the author. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

Comments are moderated, and will not appear until the author has approved them.

SUBSCRIBE


Blog Search

  •  

     
     the web  this blog

MATT HOMANN

  • Matthew Homann is a lawyer, mediator, blogger and entrepreneur who’s an innovative and passionate thinker about changing the practice of law in ways that benefit both lawyers and clients.

    Described as an “Innovational Speaker,” Matthew shares innovative billing strategies, creative marketing techniques, proven customer-service principles, and cutting-edge ideas from other industries and professions with lawyers to help them tap into their own creative reserves and make dramatic improvements in their businesses and their lives.

    Matthew is the founder of LexThink LLC.

ITEMS TO SHARE

.