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April 16, 2004

Two Anonymous Blawgers in the Same Fake Firm?

From Anonymous Lawyer:

There are days when I'm very generous to the associates who work under me. I try to give them as much freedom as possible with regard to their schedules, I try to make sure they understand the context of their assignments so dry tasks don't seem quite so bad, I leave the truly heinous jobs for the paralegals, I praise them for a job well done.... And then there are days when I'm a jackass. Today is one of those days. I'm not in a very good mood -- I didn't get a chance to play golf yesterday, I got an angry e-mail from a client, and my wife thinks I should mow the lawn myself while I think we should just hire someone to do it for us even if it costs more than it should -- so I got into the office about a half-hour ago, and decided I'm going to make someone's day miserable, just for fun. I decided today would be a good day to have an associate "update our relationship information" at some of my more important clients. Which means calling into them and making sure all of the same people still work there, and seeing if there are any problems brewing that they just hadn't gotten a chance to come to us with. Trolling for business, basically -- but also updating records and making sure everything's fine. Because there's a chance they'll really have a legal question, I can't have a paralegal do it. So I've got a sixth-year associate who -- once she gets into the office -- will spend about 12 hours today on the phone. I mean, it's something that has to be done every so often. I'm not sure there's any reason why it has to be done today. Or by this particular associate. But oh well, too bad for her.
And from BeckyTurtle:
The partner I work with is breathing fire today. I guess he came in and made a phone call to one of our clients and asked for the old CFO, not the new CFO, because the contact database wasn't updated when the old CFO was fired. He was embarrassed (and he should have been, because we had to buy the old CFO out of his contract, and it was an involved and protracted negotiation that both he and I were part of, and I can't understand how he forgot in the first place). Anyway, he's asked me to go through all of our clients and make sure the firm database is accurate with the personnel of the company and their correct address, etc.

It's a huge pain in the ass. I've pushed some of it down on a third-year, but a lot of it is just me looking at the files and dictating to my paralegal, "ok, let's see, BigCo just opened a Colorado office, make sure we have that information, you can get it in the annual report, and I think they laid off a bunch of their management, so pull me all the contact cards and let me look at them." I mean, I keep so much of this in my head that I can't just delegate it. Plus it's sort of a rainmaking function -- I call whoever my best contact in the company is and say "hello, hey, Alex, can I just make sure we have everything right, and is the chairman of the board still Pete, yeah, I thought so, and is there anyone new or anyone gone," well, half the time Alex has a question he was meaning to call us about.

But it's a huge hassle (well, except I can IM my friends while I'm doing it, which is kind of fun, since it only takes about half a brain). It means a million voicemail messages and not much uninterrupted time to get real work done. And I know I'm going to lose hours. I mean, it's billable, I guess, especially in the cases where there turn out to be real changes or where they have legal questions or something to tell me. But a lot of it's not, and even the stuff that is -- I have to open a million different matters and bill each one with .1 or .2 and it's just a real pain.

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Listed below are links to weblogs that reference Two Anonymous Blawgers in the Same Fake Firm?:

» Why firms need InterAction from tins ::: Rick Klau's weblog
No doubt in my mind, but that this associate needs InterAction. And, come to think of it, this partner does too. (Links courtesy of Matt Homann, who thinks this may all be fake. This particular situation may be contrived, but... [Read More]

Comments

Each entry in one of those blogs has a corresponding entry in the other blog, talking about the same exact thing. It seems too much of a coincidence that there are two anonymous lawyer blogs by a lawyer and the associate he supervises, and that they each talk about the same exact thing every day.

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MATT HOMANN

  • Matthew Homann is a lawyer, mediator, blogger and entrepreneur who’s an innovative and passionate thinker about changing the practice of law in ways that benefit both lawyers and clients.

    Described as an “Innovational Speaker,” Matthew shares innovative billing strategies, creative marketing techniques, proven customer-service principles, and cutting-edge ideas from other industries and professions with lawyers to help them tap into their own creative reserves and make dramatic improvements in their businesses and their lives.

    Matthew is the founder of LexThink LLC.

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